Last updated: 7 September 2026

Heseven respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why we collect it, how we use it and the rights available to you.

Who we are

Heseven is an eCommerce agency based at 72 Shelton St., London, Greater London, WC2H 9JQ, United Kingdom. For privacy enquiries, please use our contact page.

Information we collect

We may collect your name, email address, telephone number, company details, project information, correspondence, payment and billing details, and technical information such as your IP address, browser type, device information and website usage data. We collect information when you contact us, request a quote, subscribe to updates, enter into a contract or use our website.

How and why we use your information

We use personal information to respond to enquiries, prepare proposals, deliver and support our services, process payments, manage our client relationship, improve our website and comply with legal obligations. We rely on your consent, performance of a contract, our legitimate business interests or a legal obligation, as appropriate. You may withdraw marketing consent at any time.

Sharing your information

We do not sell your personal information. We may share only what is necessary with trusted service providers that support hosting, communications, analytics, payments or project delivery, and with professional advisers or authorities where required by law. Providers are required to protect the information they process for us.

International transfers and retention

Some providers may process information outside the United Kingdom. Where this happens, we use appropriate safeguards recognised by UK data protection law. We retain personal information only for as long as needed for the purpose collected, including legal, accounting and contractual requirements, then securely delete or anonymise it.

Cookies and analytics

Our website may use essential cookies and limited analytics technologies to operate correctly, understand usage and improve performance. You can control non-essential cookies through your browser settings, although some features may not work as intended.

Your rights

Subject to applicable law, you may request access to, correction or deletion of your information; restrict or object to processing; request data portability; or withdraw consent. You may also complain to the UK Information Commissioner’s Office. To exercise a right, email our contact page. We may need to verify your identity before responding.

Security and updates

We use reasonable organisational and technical safeguards to protect personal information, but no online service is completely secure. We may update this policy to reflect changes to our practices or legal obligations. The date above shows the latest revision.